Shipping & Delivery Policy
At ZyadaFayda, we operate as a fully digital platform, offering mobile recharges, wallet services, and digital payment solutions. As such, no physical shipping of products is involved.
However, to maintain complete transparency, we have created a clear and customer-friendly Delivery Policy for all our digital services:
Digital Delivery of Services
- All mobile recharges, bill payments, and wallet transactions are processed instantly upon successful payment.
- Once you recharge your wallet using our secure payment gateway, the wallet balance is updated in real-time.
- After wallet recharge, you can proceed to complete mobile recharges or bill payments within seconds.
Wallet Recharge and Cashback Delivery
- Wallet recharge is processed via our Razorpay payment gateway.
- As soon as your payment is confirmed, the amount will reflect in your wallet.
- Cashback (if applicable) is credited instantly or within a few minutes depending on the offer terms.
Delivery Timeline
| Service | Delivery Time |
|---|---|
| Wallet Recharge | Instant (Upon payment success) |
| Mobile Recharge/Bill Payment | Instant to a few minutes |
| Cashback Credit | Instant or within 24 hours |
Failed Transactions & Refunds
In rare cases where a transaction fails but the amount is debited from your account, the amount will be automatically refunded back to your wallet or payment source within 3–7 working days.
If you do not receive a refund within the expected time, please contact our support team.
Need Help? We’re Here!
For any assistance regarding delivery of services or refunds, please reach out to us:
- Email: info@zyadafayda.in
- Phone: +91 8126852755
- Address: 2/31 Nagla Mohan, Shahganj, Agra (UP) - 282010
- UDYAM Registration Number: UDYAM-UP-01-0079518
Customer Satisfaction is Our Priority
At ZyadaFayda, we believe in building trust and satisfaction through timely delivery of services, secure transactions, and quick resolution of issues. Your convenience is our commitment.